Customer Reviews

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Great Service Department
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I originally took my car to a chain to have them fix an issue. While they tried, the issue kept recurring. After they acknowledged they did not know what was causing the issue, I took my car to the service center at Capital Chevrolet. They quickly diagnosed and fixed the issue. Rather than just turn my car back over to me, they took the time to continue testing to make sure the issue would not re-occur. Now instead of having to buy another car, my car is working great again.
May 22 2017
Reviewed by Richard W
Very satisfied customer
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Well, this is my first time buying a chevy, so I was a little bit skeptical. My wife and I met with Robert Keeney Sr who is the most honest and professional salesman we've ever met. We walked away satisfied with a Malibu LT Hybrid
Apr 15 2017
Reviewed by Lawrence Baiden
WHAT AN AWESOME EXPERIENCE!!!!!!!
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I went to the dealership with my mind set on what I wanted, Mr. Maarlon Johnson was extremely knowledgeable and practically bent over backwards to help me. This was by far the best experience I have ever had with purchasing a vehicle. His professionalism before and after the sale was amazing!!!!! Chevrolet should let this man teach all others on how to be great automotive professionals.
Mar 5 2017
Reviewed by Larry Robert Mercer Jr.
AWESOME SERVICE
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I have had work done at this dealer a couple times now. I am from out of state and unfortunately after moving down here my car decided to die on me. Several other dealers closer to where I live were very unprofessional and rude when I tried to figure out what was going on and even treated me as if I was dumb when I asked simple questions. I called capital chevrolet with the idea that they would treat me the same but I was very surprised. Jody was who first talked to me and he went above and beyond to help me understand the problem with my car, and walk me through what they were going to do to help me fix it. He also had to deal with my pesky warranty company, who I know wasn't enjoyable at all. They helped me in a timely manor and sent me on my way. Recently I have had recall work done and Jody again helped me and made sure I was taken care of. He arranged transportation for me with the dealer while my car was being fixed due to a faulty part. Sadly, my car has decided to completely die on me and once again Capital has gone above and beyond to help me. This go around Bill is helping me and again he has done nothing but go out of his way to take care of me and my car. He has worked with my dad and I to figure out exactly what to do in terms of getting me safely back on the road. Again the warranty company has been less than helpful, but Bill has worked hard to figure out the issues and get my car resolved and put back together. I am forever grateful for all the kindness these gentleman have shown and all the help they have given me during my time here in Raleigh. I recommend this dealer to all my friends and will go nowhere else. Their service is impeccable and the best I have ever had. Thank you to everyone who has helped this "non-car" person get back on the road safely.
Jan 23 2017
Reviewed by Megan Moody
Outstanding Car Buying Experience
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If you are looking for a reputable dealership with excellent prices, fantastic customer service and a low key, no pressure buying experience, then go to Capital. Chevrolet. The sales, Roger Monsour, was extremely courteous, professional, and no pressure. I didn't have much time, but he gave me all the information I needed on a Malibu quickly as I had to return to work. This was a haggle-free non-intimidating sales enviroment, with an excellent price beating Edumunds! There was no need to shop anywhere else. Purchasing a car here is worry-free, pleasant and they will get you in the vehicle of your choice quickly, effortlessless. And a great location in central Raleigh as well. Their service department is top notch- I took an older chevy there prior to purchasing this vehicle, and the repairs were done promptly, professionally with the excellent customer communication on the nature and cost of repairs fully explained. And a rental car no charge if repairs require more than one day. Also a free shuttle service to get you to work. So there is no need to look further going to those large, impersonal highway dealership. Capital Chevrolet is a family type dealership, with customer satisfaction a priority.
Jul 19 2016
Reviewed by bignewf
Outstanding Car Buying Experience
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If you are looking for a reputable dealership with excellent prices, fantastic customer service and a low key, no pressure buying experience, then go to Capital. Chevrolet. The sales, Roger Monsour, was extremely courteous, professional, and no pressure. I didn't have much time, but he gave me all the information I needed on a Malibu quickly as I had to return to work. This was a haggle-free non-intimidating sales enviroment, with an excellent price beating Edumunds! There was no need to shop anywhere else. Purchasing a car here is worry-free, pleasant and they will get you in the vehicle of your choice quickly, effortlessless. And a great location in central Raleigh as well. Their service department is top notch- I took an older chevy there prior to purchasing this vehicle, and the repairs were done promptly, professionally with the excellent customer communication on the nature and cost of repairs fully explained. And a rental car no charge if repairs require more than one day. Also a free shuttle service to get you to work. So there is no need to look further going to those large, impersonal highway dealership. Capital Chevrolet is a family type dealership, with customer satisfaction a priority.
Jul 19 2016
Reviewed by bignewf
Excellent service
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Our sales rep was AL Daugherty. Very professional and so pleasant to work with. We had a great 1st experience for our son buying his first car. Thank you for a wonderful experience. Would recommend any one to come to your dealership to do business.
May 25 2016
Reviewed by David, Michael and Maria Kirkman
Excellent service
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Our sales rep was AL Daugherty. Very professional and so pleasant to work with. We had a great 1st experience for our son buying his first car. Thank you for a wonderful experience. Would recommend any one to come to your dealership to do business.
May 25 2016
Reviewed by David, Michael and Maria Kirkman
Awesome Truck buying experience!
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Woody is one of the best salesman I have ever dealt with, he met me at the door and welcomed me in to the showroom as soon as I got there. He listened to what I wanted and what I needed and made it happen in a timely manner! Would highly recommend anyone looking for a car or truck to go to Capital Chevrolet and buy their next vehicle.
May 11 2016
Reviewed by Chris Dye - Super Trucks Plus
awesome salesman
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Jimmy (Hoot) Gibson is the best salesman I have ever dealt with. no side talk with him. he says what he can do and does what he says.
Apr 12 2016
Reviewed by Thomas Parker